1. Check-in & Check-out

• Check-in: 2:00 PM
• Check-out: 11:00 AM

2. Occupancy

• Standard Occupancy: 12 guests
• Maximum Occupancy: 15 guests (₹1,000 per additional guest)
• All additional guests must be pre-approved by management.

3. Refund Policy

As a boutique property with limited rooms and personalized service, cancellations affect us significantly. Hence, we follow a strict no-refund policy once a booking has been confirmed.

• In case of cancellation or no-show, the entire booking amount will be forfeited.
• Dates may be rescheduled once, subject to availability and management approval, if requested at least 14 days prior to check-in.
• In the unlikely event that we are unable to honor your booking due to unforeseen circumstances, a full refund or alternate stay arrangement will be offered.

4. Security Deposit

• ₹20,000 security deposit is collected before check-in.
• Refunds will be processed within 4-7 working days post check-out inspection.

5. Noise & Disturbances

• Quiet hours: 10:00 PM – 7:00 AM
• Loud parties or events are not permitted without prior approval.

6. Smoking Policy

• Smoking is prohibited indoors.
• Designated outdoor smoking areas are provided.

7. Damage & Breakages

• Guests are responsible for any damage caused during their stay.
• Repair/replacement costs will be charged as applicable.

8. Cleanliness

• A fixed cleaning fee ₹1500 will be charged to prepare the property before your arrival.

9. Safety & Security

Your safety and peace of mind are our top priorities. Nature's Home maintains round-the-clock vigilance to ensure a secure and comfortable environment for all guests.

• 24×7 on-site security personnel trained to handle emergencies with care and discretion.
• CCTV surveillance across key areas of the property for continuous monitoring.
• Metal detectors and security checks at the entry gate to ensure no prohibited or harmful items are carried onto the premises.
• Lock all doors and windows when leaving your room unattended.
• Keep valuables securely stored or handed over for safekeeping at the reception if needed.

Nature's Home will not be liable for the loss, damage, or theft of personal belongings left unattended within the premises.

10. Amenities & Facilities

• Use all amenities responsibly. Follow posted or provided usage guidelines.